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Shipping & Returns

SHIPPING POLICY

I strive to deliver your gifts swiftly and securely. The shipping methods I use are designed to meet your preferences, with clear information on costs and delivery times. I believe in transparency, so you can shop with confidence knowing your items will arrive safely and on time. However, in placing an order you acknowledge that once the item is in the hand of the delivery provider, responsibility for delays or losses are out of my control. This very rarely happens, and in such cases, I always try to find a solution that meets your needs.
 
I take care in packaging your orders to ensure they arrive in perfect condition. If you have any questions about shipping or  processes, feel free to reach out. I'm here to help you make your gifting experience seamless!

RETURN & EXCHANGE POLICY

As my items are mostly bespoke items, made to order, I do not accept returns.

 

I am dedicated to customer satisfaction and want you to feel secure in your purchase, so if you experience an issue, I will work with you to resolve this promptly. 

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